Privacy Policy

1. Introduction

At Nest Podcast & Studio, we value your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you use our website, book studio sessions, or interact with our services.

2. Information We Collect

We may collect the following information:

• Personal Information: Name, email, phone number, billing information.
• Booking Information: Details of your podcast sessions, studio bookings, and preferences.
• Usage Data: IP address, browser type, device information, pages visited, session duration.
• Marketing Preferences: Subscription to newsletters or promotional communications.

3. How We Use Your Information

We use your information to:

• Provide and manage your podcast and studio bookings.
• Process payments and send invoices.
• Communicate with you regarding bookings, updates, or offers.
• Improve our website, services, and customer experience.
• Comply with legal obligations.

4. Sharing Your Information

We may share your information with:

• Service providers who assist with booking management, payments, and email communications.
• Legal authorities if required by law or to protect our rights.

We do not sell or rent your personal information to third parties.

5. Data Retention

• Your personal and booking data will be stored for as long as necessary to provide our services.
• Raw audio and video files from podcast sessions will be deleted 14 days after the session unless you request otherwise and pay the applicable fee.

6. Your Rights

Depending on your location, you may have the right to:

• Access or request a copy of your personal information.
• Correct or update your information.
• Request deletion of your data.
• Opt out of marketing communications.

7. Security

We implement reasonable technical and organizational measures to protect your personal information from unauthorized access, disclosure, or loss.

8. Cookies & Tracking

Our website uses cookies and analytics tools to enhance user experience, understand website traffic, and improve services. You may disable cookies in your browser settings, but some features may not function correctly.

9. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for their privacy practices. Please review their policies before providing any personal information.

10. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will be posted on our website with the effective date.

11. Contact Us

If you have questions or concerns regarding your privacy or this policy, contact us at:

Email: abby@thenestburleigh.com.au
Phone: 0428 076 175
Address: 32/314 Burleigh Connection Road, Burleigh Heads, QLD 4220, Australia